I can’t make video calls

If you are experiencing issues with video calls, it may be because:

  1. Your friend is not a SUCHAPP user.
  2. You are using an older version of SUCHAPP
  3. One of you has blocked the other.
  4. You have Allow voice calls turned OFF in the SUCHAPP settings.
  5. You have not both added each other as friends.
    Note: Video calls cannot be made if only one of you has added the other as a friend.
  6. Your device does not meet the recommended specifications.
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