I can’t add friends using ID Search

If you are having issues with adding friends using ID search, please check the following settings.

If Your Friend Cannot Find Your ID

1. Go to the More or “…” tab > Settings > Profile, or tap Profile below.
2. Turn on “Allow Others to Add by ID.”

Profile

If You Cannot Find Your Friend’s ID
Your friend may not have enabled “Allow Others to Add by ID.” Please ask them to check their settings.

To prevent abuse of the ID search feature, we suspend its use when you search too many times in a given period of time. We cannot provide any details about how long your account is suspended for due to security reasons.